Events

Advanced Excel

This course is for highly experienced Excel users who have either completed the Intermediate course or who have sufficient experience to be familiar with the Intermediate topics. Cost EUR 95

1 day, 9.30 am to 4.30 pm

Beginner Excel

The aim of this course is to give you an introduction to Excel and enable you to get familiar with formulas, basic functions, data entry, and how to navigate around the programme. Cost: EUR 95

1 day , 9.30am to 4.30pm

Effective Communication to Avoid Conflict

“Build confidence with customers, manage complaints effectively & deliver a great customer experience”

1 day, 10AM - 4PM

Effective Time Management & Personal Effectiveness

The aim of this workshop is to help staff achieve a greater appreciation of the importance of taking control in managing their time so that they can get the best out of their day, increase productivity, reach their objectives and improve their work life balance. Participants learn the necessary skills to help them analyse their time, improve their daily activities using practical tools and by creating new habits to help them plan, prioritise, delegate their tasks daily.

1 day, 10am to 4pm

Intermediate Excel

This course is for users who have either completed the Beginner course or who have gained sufficient experience to be familiar with the Beginner topics. Cost EUR 95

1 day; 9.30 AM - 4.30 PM

Managing Difficult Phone Calls & Emails

“Avoid difficult situations & improve working relations using clear communications by telephone & email”

1 day from 10am to 4pm