Frontline Managers Programme


This programme is designed to support a combination of team leaders, supervisors and managers. It is of benefit to managers looking to enhance their skills further and looking for practical application of best management practices and how to successfully apply them consistently.


This is a 6-day programme and includes optional (recommended) QQI certification: Component Certificate Level 6 “Managing People”

During the 6 days of this programme participants will explore the areas of:

  • Understanding management: roles and responsibilities in addition to required behaviours
  • Leading teams: being a leader, understanding the stages of team development, identifying dysfunctional behaviours and how to address them
  • Understanding and managing self: successful managers have high levels of self-awareness so they can adjust their behaviours as required and manage stressful situations confidently
  • Time management and delegation: prioritising workloads, eliminating the urgency addiction, delegating effectively
  • Communication: managing daily communication, providing constructive feedback, having the difficult conversation
  • Managing change: understand responses to change, determining approaches to engaging employees in a change initiative


QQI – Level 6 Managing People (optional) €100 per person

Provider Profile

LEAP management consults are based in Galway and serve clients nationwide. They design and deliver leadership development programmes for business owners and team leaders, and management development programmes for new managers.

Event Details

Day 1: May 07, 2019

Day 2: May 21, 2019

Day 3: June 11, 2019

Day 4: September 10, 2019

Day 5: October 01, 2019

Day 6: October 22, 2019

Start time: 09:30 a.m.

End time: 16:30 p.m.

Venue: Connacht Hotel, Galway, H91 K5DD