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Managing on the Frontline – Delivering Performance

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12 weeks, 11:00 AM - 03:30 PM

Online

Session information

Sessions

FLMP - Programme Introduction
11:00 - 12:00
1 hour
    Session 1.1: Framework for understanding
    14:00 - 15:30
    1 hour, 30 minutes
      Session 1.2: Understanding Personality Types
      14:00 - 15:30
      1 hour, 30 minutes
        Session 1.3: Understanding remaining Types
        14:00 - 15:30
        1 hour, 30 minutes
          Session 2.1: The role and requirements
          14:00 - 15:30
          1 hour, 30 minutes
            Session 2.2: Management Styles
            14:00 - 15:30
            1 hour, 30 minutes
              Session 2.3: Developing Best Behaviours
              14:00 - 15:30
              1 hour, 30 minutes
                Session 3.1: The value of teamwork
                14:00 - 15:30
                1 hour, 30 minutes
                  Session 3.2: Developing Optimum Team Traits
                  14:00 - 15:30
                  1 hour, 30 minutes
                    Session 3.3: Addressing Dysfunctions
                    14:00 - 15:30
                    1 hour, 30 minutes
                      Session 4.1: Elements of Communication
                      14:00 - 15:30
                      1 hour, 30 minutes
                        Session 4.2: Performance Management
                        14:00 - 15:30
                        1 hour, 30 minutes
                          Session 4.3: Performance Management Continued
                          14:00 - 15:30
                          1 hour, 30 minutes
                            Session 5.1: Prioritising Workloads
                            14:00 - 15:30
                            1 hour, 30 minutes
                              Session 5.2: Using Tools
                              14:00 - 15:30
                              1 hour, 30 minutes
                                Session 5.3: Effective Delegation
                                14:00 - 15:30
                                1 hour, 30 minutes
                                  Session 6.1: Change can be Positive
                                  14:00 - 15:30
                                  1 hour, 30 minutes
                                    Session 6.2: Managing Responses
                                    14:00 - 15:30
                                    1 hour, 30 minutes
                                      Session 6.3: Using Emotional Intelligence
                                      14:00 - 15:30
                                      1 hour, 30 minutes
                                        • €395.00 incl.

                                        Description

                                        Participate in an engaging programme delivered by LEAP Leadership that focuses on the key skills for effective management. Each module incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes. Through this experience, participants will determine the best approaches for managing people and options for addressing issues as they arise.

                                         

                                        Course Duration

                                        Classroom: 6 days over a number of weeks

                                        Online: Intro session + 6 modules covered over 18 x 90-minute sessions

                                         

                                        Course Content

                                        During this programme, participants will explore the areas of:

                                        • Understanding management: roles and responsibilities in addition to required behaviours
                                        • Leading teams: being a leader, understanding the stages of team development, identifying dysfunctional behaviours and how to address them
                                        • Understanding and managing self: successful managers have high levels of self-awareness so they can adjust their behaviours as required and manage stressful situations confidently
                                        • Time management and delegation: prioritising workloads, eliminating the urgency addiction, delegating effectively
                                        • Communication: managing daily communication, providing constructive feedback, having a difficult conversation
                                        • Managing change: understand responses to change, determining approaches to engaging employees in a change initiative 

                                         

                                        Certification

                                        This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People." This certificate is optional and comes with an additional cost of €150.

                                         

                                         

                                        This programme is delivered by LEAP Leadership

                                        Established in 2000, LEAP Leadership are based in Galway and serve clients nationwide. They design and deliver leadership development programmes for business owners and team leaders, and management development programmes for new managers.