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Managing on the Frontline – Delivering Performance

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11 weeks, 11:00 AM - 01:00 PM

Online

Session information

Sessions

FLMP - Programme Introduction
11:00 - 12:00
1 hour
    Session 1.1: The role and requirements
    11:30 - 13:00
    1 hour, 30 minutes
      Session 1.2: Management Styles
      11:30 - 13:00
      1 hour, 30 minutes
        Session 1.3: Developing Best Behaviours
        11:30 - 13:00
        1 hour, 30 minutes
          Session 2.1: The value of teamwork
          11:30 - 13:00
          1 hour, 30 minutes
            Session 2.2: Developing Optimum Team Traits
            11:30 - 13:00
            1 hour, 30 minutes
              Session 2.3: Addressing Dysfunctions
              11:30 - 13:00
              1 hour, 30 minutes
                Session 3.1: Framework for understanding
                11:30 - 13:00
                1 hour, 30 minutes
                  Session 3.2: Understanding Personality Types
                  11:30 - 13:00
                  1 hour, 30 minutes
                    Session 3.3: Understanding remaining Types
                    11:30 - 13:00
                    1 hour, 30 minutes
                      Session 4.1: Elements of Communication
                      11:30 - 13:00
                      1 hour, 30 minutes
                        Session 4.2: Performance Management
                        11:30 - 13:00
                        1 hour, 30 minutes
                          Session 4.3: Performance Management Continued
                          11:30 - 13:00
                          1 hour, 30 minutes
                            Session 5.1: Prioritising Workloads
                            14:00 - 15:30
                            1 hour, 30 minutes
                              Session 5.2: Using Tools
                              14:00 - 15:30
                              1 hour, 30 minutes
                                Session 5.3: Effective Delegation
                                14:00 - 15:30
                                1 hour, 30 minutes
                                  Session 6.1: Change can be Positive
                                  11:30 - 13:00
                                  1 hour, 30 minutes
                                    Session 6.2: Managing Responses
                                    11:30 - 13:00
                                    1 hour, 30 minutes
                                      Session 6.3: Using Emotional Intelligence
                                      11:30 - 13:00
                                      1 hour, 30 minutes
                                        • €395.00 incl.

                                        Description

                                        Participate in an engaging programme delivered by LEAP Leadership that focuses on the key skills for effective management. Each module incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes. Through this experience, participants will determine the best approaches for managing people and options for addressing issues as they arise.

                                         

                                        Course Duration

                                        Classroom: 6 days over a number of weeks

                                        Online: Intro session + 6 modules covered over 18 x 90-minute sessions

                                         

                                        Course Content

                                        During this programme, participants will explore the areas of:

                                        • Understanding management: roles and responsibilities in addition to required behaviours
                                        • Leading teams: being a leader, understanding the stages of team development, identifying dysfunctional behaviours and how to address them
                                        • Understanding and managing self: successful managers have high levels of self-awareness so they can adjust their behaviours as required and manage stressful situations confidently
                                        • Time management and delegation: prioritising workloads, eliminating the urgency addiction, delegating effectively
                                        • Communication: managing daily communication, providing constructive feedback, having a difficult conversation
                                        • Managing change: understand responses to change, determining approaches to engaging employees in a change initiative 

                                         

                                        Certification

                                        This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People." This certificate is optional and comes with an additional cost of €150.

                                         

                                         

                                        This programme is delivered by LEAP Leadership

                                        Established in 2000, LEAP Leadership are based in Galway and serve clients nationwide. They design and deliver leadership development programmes for business owners and team leaders, and management development programmes for new managers.