Frontline Managers Programme

13.png

15 weeks, 09:00 AM - 10:30 AM

Online

Session information

Sessions

Programme Introduction
09:00 - 09:30
30 minutes
    Wed 30-Sep-2020
    Module 1: Understanding Management
    09:00 - 10:30
    1 hour, 30 minutes
      Thu 01-Oct-2020 The role and requirements
      Module 1: Understanding Management
      09:00 - 10:30
      1 hour, 30 minutes
        Fri 02-Oct-2020 Management Styles
        Module 1: Understanding Management
        09:00 - 10:30
        1 hour, 30 minutes
          Wed 14-Oct-2020 Developing Best Behaviours
          Module 2: Managing Teams
          09:00 - 10:30
          1 hour, 30 minutes
            Fri 16-Oct-2020 The value of teamwork
            Module 2: Managing Teams
            09:00 - 10:30
            1 hour, 30 minutes
              Wed 21-Oct-2020 Developing Optimum Team Traits
              Module 2: Managing Teams
              09:00 - 10:30
              1 hour, 30 minutes
                Fri 23-Oct-2020 Addressing Dysfunctions
                Module 3: Understanding Self and Others
                09:00 - 10:30
                1 hour, 30 minutes
                  Wed 04-Nov-2020 Framework for understanding
                  Module 3: Understanding Self and Others
                  09:00 - 10:30
                  1 hour, 30 minutes
                    Fri 06-Nov-2020 Framework for understanding
                    Module 3: Understanding Self and Others
                    09:00 - 10:30
                    1 hour, 30 minutes
                      Wed 11-Nov-2020 Understanding remaining Types
                      Module 4: Communication Skills
                      09:00 - 10:30
                      1 hour, 30 minutes
                        Fri 13-Nov-2020 Elements of Communication
                        Module 4: Communication Skills
                        09:00 - 10:30
                        1 hour, 30 minutes
                          Wed 25-Nov-2020 Performance Management
                          Module 4: Communication Skills
                          09:00 - 10:30
                          1 hour, 30 minutes
                            Fri 27-Nov-2020 Performance Mgmt Continued
                            Module 5: Effective Time Management
                            09:00 - 10:30
                            1 hour, 30 minutes
                              Wed 02-Dec-2020 Prioritising Workloads
                              Module 5: Effective Time Management
                              09:00 - 10:30
                              1 hour, 30 minutes
                                Fri 04-Dec-2020 Using Tools
                                Module 5: Effective Time Management
                                09:00 - 10:30
                                1 hour, 30 minutes
                                  Wed 09-Dec-2020 Effective Delegation
                                  Module 6: Managing Change
                                  09:00 - 10:30
                                  1 hour, 30 minutes
                                    Fri 11-Dec-2020 Change can be Positive
                                    Module 6: Managing Change
                                    09:00 - 10:30
                                    1 hour, 30 minutes
                                      Wed 06-Jan-2021 Managing Responses
                                      Module 6: Managing Change
                                      09:00 - 10:30
                                      1 hour, 30 minutes
                                        Fri 08-Jan-2021 Using Emotional Intelligence
                                        • €295.00 incl. 0% - tax exempt

                                        Description

                                        Participate in an engaging programme delivered by LEAP Leadership, that focuses on the key skills for effective management. Each module incorporates practical approaches based on best practices. Participants will work through case studies and simulation exercises to understand how their approaches and responses impact on outcomes. Through this experience, participants will determine the best approaches for managing people and options for addressing issues as they arise.

                                        COURSE DURATION

                                        Face-to-face: 6 days

                                        Online: 6 modules covered over 18 x 90-minute sessions

                                        COURSE CONTENT

                                        During this programme, participants will explore the areas of:

                                        • Understanding management: roles and responsibilities in addition to required behaviours

                                        • Leading teams: being a leader, understanding the stages of team development, identifying dysfunctional behaviours and how to address them

                                        • Understanding and managing self: successful managers have high levels of self-awareness so they can adjust their behaviours as required and manage stressful situations confidently

                                        • Time management and delegation: prioritising workloads, eliminating the urgency addiction, delegating effectively

                                        • Communication: managing daily communication, providing constructive feedback, having a difficult conversation

                                        • Managing change: understand responses to change, determining approaches to engaging employees in a change initiative

                                        CERTIFICATION

                                        This programme is accredited by QQI Ireland (formerly FETAC) Component Certificate Level 6 “Managing People." This certificate is optional and comes with an additional cost of €150.