The aim of the course is to equip the learner with the relevant knowledge, skills and competencies to work as an effective leader and member of a team, independently and/or in a supervisory capacity. The course looks at the principle theories and styles of leadership plus the role and key functions of a team leader including motivation, communication, planning, goal setting and delegation.
Description
Organisations are fundamentally about people working together to achieve agreed goals and objectives. Team Leaders and Supervisors therefore need to develop effective teams which are all working interdependently with cohesion and team spirit in order to reach the organisation’s common objectives. The Team Leader or Supervisor’s role is to focus on day to day performance of the team and its members. The Team Leader has responsibility for allocating tasks between team members, for ensuring that individuals are supported in the performance of their job role and that output conforms to the requirements of the organisation.
Learning Objectives
At the end of the programme, participants will:
- Critically evaluate a range of leadership/management styles
- Distinguish between leadership and management
- Understand the principle theories of leadership
- Be able to distinguish between organisational strategy, objectives and goals
- Evaluate a range of motivational theories and how they impact on a team
- Understand how to delegate tasks and responsibilities to the team members
- Understand and be able to establish SMART objectives
- Plan and communicate organisational goals in a team environment
- Know how to lead, manage and monitor a team project or task
- Know how to take corrective action for the successful completion of a team project or task
- Be able to evaluate the final outcomes against organisational objectives
- Understand the stages of team development
- Identify different types of teams and their functions.
- Identify the characteristics of an effective team
- Identify the characteristics of an effective team leader/manager
- Develop effective communication and meeting skills
Course Content
- Definition of an effective team
- The role of the team leader.
- The stages of team development
- Tuckman’s theory
- The role of individual team members
- Group members o Belbin’s theory
- Organisational challenges - an overview
o Requirements for future competitiveness
o Why good teamwork is essential - Factors that influence teamwork
- The key external/internal influences that drive performance
- Building effective teamwork
- The leader’s role
- Supporting teams through the stages of team development o Theory to practical application o Managing team conflict
- Motivating the team – practical strategies
- Key motivators for effective team performance
- Building self esteem
- Definitions of leadership
- Review of leadership theories and styles
- Effective leadership – key requirements
- Team leading techniques
- Leadership versus management
- Communications for team leaders
- Teamwork Planning o Setting SMART objectives
- Organisational strategy
- Strategic planning techniques
- Action planning o Establishing agreed outcomes/results
- Strategies towards more effective team meetings
- Reasons why meeting fail
- Evaluation and feedback on performance
- Critiquing performance o Feedback techniques Course Content
- Time management to achieve team tasks
- Prioritising key tasks o Recognising time wasters
- Team leadership and key employment legislation
- The Team Leader’s role in exercising authority and maintaining discipline
- Developing and planning a project/task with team members
- Leading the team in completing a project/task
- Monitoring the progress of the project/task and the team members
- Taking corrective action
- Evaluating the final outcomes of a project/task
- Giving constructive feedback to team members
- Writing a report/assignment – an overview
Course Assessment
All assessments are carried out in accordance with QQI regulations:
- Skills demonstration: 50%
- Portfolio of Work: 50%
IMPORTANT NOTE: ADDITIONAL TIME IS REQUIRED FOR STUDY & PREPARATION OUTSIDE OF THE CLASSROOM SESSIONS:
(1) Portfolio of Work – The learner will be required to produce a collection of work over a set period of time that demonstrates achievement of a range of learning outcomes. The completed portfolio of work must be submitted 3 weeks after the classroom sessions.
(2) Preparation for Skills Demonstration – The learner will be required to complete a series of practical tasks that demonstrate a range of team leadership skills. The skills demonstration
Accreditation/Award
Award in Team Leadership (QQI Component Award 6N1948)
