Problem Solving

This short programme will help you to tap into creative problem solving techniques and abilities in order enhance successful performance in the workplace.

Description

COURSE OBJECTIVES

The programme will cover:

  • Understanding Problem Solving, Creativity and the Drive to Action
  • Moving away from focused, linear perception and targeted questions
  • Achieving open plurality in thinking
  • Analysing Problems
  • Generating Alternative actions
  • Removing Obstacles & Blockages
  • Leading others to action

COURSE DURATION

1 day

COURSE CONTENT

Part 1 – Opening Perception to achieve Creative Problem Solving

  • Obtaining Clear Thinking by knowing how to separate ‘Passion’ from ‘Emotion’ when dealing with problems
  • Thinking ‘outside the box’: Using Open Questions to Open the Mind.
  • Introduction to the IDEAL™ model for successful Problem solving
    • I: Identify the Problem
    • D: Define your Objective
    • E: Explore Options
    • A: Anticipate Obstacles
    • L: Lead others to Action

Part 2 – Exploring Creativity as a tool for successful Problem Solving

  • Participants are introduced to ideas on gaining successful Creativity in Organisations (through the work of T. Amabile – Harvard School of Business)
  • The session continues with techniques in developing ability to make use of a variety of perspectives to stimulate new ideas in problem solving and decision making.
  • These Ideas are captured and a mind-map is drawn to show the relevance of these ideas to the issues at hand.

Part 3– Overcoming Negative Thinking – Developing ideas for action

  • This session focuses on removing obstacles and blockages to achieving effective problem solving
  • Participants learn to use the D.N.A. print to change negative thinking into positive action.

Part 4 –Being Creative in Leading Others to Action

  • Great Ideas can often be lost in Translation
  • Participants learn to transfer their thoughts in a way that makes sense to others
  • Getting others to want to do what you want them to do’.

CERTIFICATION

Certificate of attendance